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About Us 

We are a team of  accredited mediators providing trusted mediation services for over 20 years to over 600 clients each year. We focus on your children , finances and wellbeing 

Vision 

To be the preferred trusted provider of Mediation Services in London with a team of highly professional and accredited mediators.   

Values 

  • Collaboration: We help you talk things through and work together to find solutions that feel fair.

  • Empowerment: We give you the support and information you need to make decisions that feel right for you and your family.

  • Professionalism: We treat you with respect and work with fairness, care and honesty.

  • Impartiality . All clients have an equal voice and the opportunity to be heard.

  • Empathy  . understanding every client's circumstances. 

Mission

​Our mission is to support families in navigating difficult moments with understanding and care, by creating a space where everyone can work together toward positive outcomes. We aim to help each person feel confident in expressing their needs and making decisions that shape their future, especially when children are involved. Through a respectful, unbiased and skilled approach, we provide steady guidance that helps families find practical, balanced solutions and move forward with greater clarity and stability.

Different colours, different feelings , heading in the same direction at different  times. Calm solutions 

What our clients say 

Here are some of the testimonials from our clients . In view of the confidential nature of mediation clients prefer not to be named :​

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'Thank you so much for your time last week and the email sent with such a supportive nature, your kind words both in person and via email truly helped me through this difficult situation and will continue to stay with me.'

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'I felt very anxious about the process but in the end ,I was pleased with the signposting'

 

'The mediator was very calm and helpful all through the mediation process' 

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'We had 5 sessions over an 18 month period . Thank you so much for you patience and helping us resolve some complicated issues'

 

'We had our final order, working with you and a local solicitor . Great job and thank you '​

'Found it really easy to book a MIAM . Essex Mediation was recommended by one of my friends who had used used your services

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'You been amazing everything is so much clearer'

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'When things stopped working I came back to you because I was really happy the first time'.

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 'We went to court . It cost £30,000 . the order was one the options we discussed in mediation ( returning client)'

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'Can I just take this opportunity to say thank you to you  both. I found the mediation and support from you both incredibly valuable and helped us to reach a decision'

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Here is a link to our review form . We appreciate feed back from clients to improve our service. The names of clients we will be kept confidential . 

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This website incorporates www.Essexmediation.co.uk. mediationmattersonline.co.uk and is owned by Chris Croft Consultants Ltd

The mediators are responsible for their own cases

Essex, England 

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